Mediating the Mediation with Difference
This concluding chapter provides a provocative and challenging characterisation of the ‘mediation industry’, by drawing on its author's experiences and knowledge of conflict resolution efforts, most immediately in Zimbabwe. It synthesises some key themes from this volume by stressing the importance to conflict resolution of long-term involvement in — and knowledge of — individual communities. The key lesson here is that conflict resolution should not be regarded with a starry-eyed view. It is as likely to fail as it is to ‘succeed’. But rather than giving up hope, one must approach conflict with the type of sensitivity, humility, and rich detail that this book has sought to express.
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